dcmssolutions

The place where solutions become sustainable!

Why Partner With Live Reception?

By taking on critical tasks such as sales, customer care, IT, and back-office operations, we clear the path so you can lead your business forward.

Multilingual European SDRs

Fluent, culturally aligned sales reps who speak your customers’ language — and drive conversations that convert.

Proven Expertise in SaaS, Tech, eCommerce

We understand the sales cycles and buyer behavior — and provide teams equipped to engage modern buyers and drive results.

24/7 Global Sales Coverage

Never miss a lead. Our teams work across time zones to keep your business running.

Live Video Sales Support

Engage leads in real time with face-to-face video support  that add trust, boost conversion, and humanize the experience.

Proven Solutions.

Scalable Teams from 2 to 50+

Start small or launch big — we build sales teams that match your pace, your processes, and your long-term goals.

Our principal asset? People.

With access to expertise and experience we outsource, you can rest easy knowing you’re in the hands of skilled professionals who free up valuable time and resources.

E-commerce & Retail

24/7 multilingual order support, returns, and CX for growing DTC brands and enterprise platforms.

Travel & Hospitality

Reservation handling, itinerary support, and VIP assistance — in real time, worldwide.

Healthcare

HIPAA-compliant patient support, appointment coordination, and post-care follow-up in multiple languages.

Shift the load, scale up.

Our expert sales representatives do know how to close deals and grow your customer base.

From Discovery to Revenue: Our Sales Outsourcing Process

Discovery Call

Understanding your needs and market.

Team Assembly

Understanding your needs and market.

Onboarding & Training

Understanding your needs and market.

Sales Execution

Understanding your needs and market.

Onboarding & Training

Understanding your needs and market.

Scaling Success

Understanding your needs and market.

FAQ

Discover where the BPO industry is headed — and how to stay competitive with smart, scalable partnerships.

Discover where the BPO industry is headed — and how to stay competitive with smart, scalable partnerships.

Discover where the BPO industry is headed — and how to stay competitive with smart, scalable partnerships.

Discover where the BPO industry is headed — and how to stay competitive with smart, scalable partnerships.

Discover where the BPO industry is headed — and how to stay competitive with smart, scalable partnerships.